August 2026

Changes in August 2026

New features

• Native Product Routing: Route selected Shopify products added outside POS Cafe to your existing receipt printers and Fresh KDS prep areas. Native Shopify POS and open-tab orders are supported, while Online Store routing has its own separate opt-in. The feature is disabled by default, and existing POS Cafe product routing continues unchanged. Learn how to set it up.

POS Cafe tile

• Introducing Fast Add (Beta): Speed up order entry by adding items to the cart in the background, so staff can move on to the next item sooner. Fast Add is on automatically in both the POS Cafe and POS Cafe - Lite tiles, with nothing to set up.
• More Reliable Modifiers: Assigned modifier sets now load more reliably, including newly created and unlisted modifiers. If a modifier cannot be used, staff receive a clear explanation instead of it silently disappearing from the customise screen.
• Safer Modifier Selection: Sold-out options are no longer automatically selected in required modifier groups, and groups that have changed from multiple choice to single choice now correct themselves when staff make a selection.
• Modifier Diagnostics: The POS Tile settings now retain useful details about the latest modifier loading issue, making it easier to understand and resolve configuration problems.
• Smoother Navigation & Cart Updates: Improved screen navigation and background cart handling reduce duplicate taps and unreliable transitions. If an item may not have been added successfully, staff are prompted to check the cart.
• Clearer Item Details: Variants, modifiers, notes, order types, prep areas, and other item details now appear in a consistent order across the POS Tile and Online Ordering.
• Distinct POS Cafe Lite Items: Products with different modifier choices now remain separate in the cart even when their displayed title and price match, keeping every configuration and quantity correct.

Online Ordering

• Improved Theme Compatibility: Category navigation, sticky menus, back-to-top controls, and product modals now work more reliably across modern Shopify themes, including Horizon and other themes with custom scrolling layouts.
• More Accurate Cart Updates: Cart quantities, item lists, and order totals now update correctly as soon as products are added, while last-minute quantity changes are fully saved before checkout.
• Cleaner New Orders: Clearing a cart now also clears its previous notes, table, order type, and scheduling details, preventing information from an abandoned order carrying into the next one.
• Better Overnight Scheduling: Ordering hours that continue past midnight now produce the correct available times, keeping the open status and pickup schedule in sync.
• Clearer Modifier Pricing: Multiple selected modifiers now keep their individual prices and display in the same easy-to-read order used by the POS Tile.
• More Reliable Checkout Hand-Off: Location, table, order type, and fulfilment details are now saved before customers continue to checkout, including when using the Zapiet integration.
• Reliable Order Delivery: Online orders now continue to reach the correct printers and Fresh KDS prep areas through the established location-routing path when Native Product Routing is not enabled, including for stores that have not approved its optional Shopify permission.
• Improved Zapiet Scheduling: Zapiet pickup and delivery orders now retain the correct mapped location and scheduled time across supported date and time formats, including localised slash-formatted dates and daylight-saving changes.

Order tickets & KDS

Fresh KDS

• Accurate Scheduled Pickup Times: Fresh KDS now receives a pickup time only for scheduled pickup and delivery orders, preventing ASAP and dine-in orders from being treated as scheduled while improving timezone accuracy.
• Online Item Notes: Item-level notes entered through Online Ordering now appear as special instructions in Fresh KDS instead of being omitted or repeated among the modifiers.

Order tickets

• POS Cafe Lite Printing Fix: Order tickets created from POS Cafe Lite now include all item and modifier details correctly.
• Duplicate Ticket Prevention: Improved order and printer processing prevents the same ticket from printing more than once when Shopify retries an order notification or a printer checks for work again.
• More Reliable Print Delivery: Epson and Star print jobs now use durable, retry-safe batches, helping tickets recover cleanly from temporary connection or printer interruptions without being lost or repeated.
• Improved Epson Compatibility: Corrected Epson print job identification so supported printers can reliably receive and confirm completed tickets.
• Printer Device Sync Fix: Restored reliable syncing between POS Cafe’s printer settings and the print server, including existing printer configurations that did not yet include a device status.
• Reliable Open-Tab Updates: Successive saves, completed tabs, and recreated Shopify draft orders now preserve their dispatch history, helping ensure that only new or changed items are sent while configured native products continue to route correctly.
• Cleaner POS Cafe Lite Tickets: Epson and Star tickets now remove the hidden cart identifiers used to keep different modifier configurations separate, preventing stray symbols from appearing in item names.

Admin

• Clearer Printer Setup Feedback: If printer settings are saved but cannot be synchronised with the print server, Admin now shows a clear error so the connection can be retried or investigated.
• Safer Product Updates: Improved validation and error feedback help prevent incomplete modifier settings and make it clear when Shopify has rejected a product update.