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Product update· 1 min read

POS Cafe Product Update - April 2026

Clearer order details on Fresh KDS, order tickets and receipts, more reliable order processing, and smoother multi-location open orders.

POS Cafe product update title card for April 2026 about clearer order details on tickets and Fresh KDS

April was about making sure the right information reaches the right people. When a ticket prints or appears on a screen, your team should be able to prepare the order without asking questions.

Clearer order details everywhere

Customer names, order numbers, table numbers and order notes are now handled more consistently across:

  • Fresh KDS, so kitchen teams see the key details at a glance.
  • Order tickets, helping staff prepare and route orders accurately.
  • Shopify POS receipt templates, making printed receipts clearer for staff and customers. See Shopify POS receipts.

More reliable Fresh KDS updates

We improved how POS Cafe processes orders for Fresh KDS, reducing duplicate updates and handling retries better, so your screens stay consistent during busy service. This came with a round of bug fixes and performance improvements. See Fresh KDS.

Open orders across locations

Open orders are now more dependable if you run several locations, with better location matching, clearer error handling and safer fallbacks. See Open orders.

Online Ordering fixes

  • Time zones. Availability, scheduling and order times are now more accurate across locations.
  • Prices. We fixed money formatting so prices display cleanly and consistently.
See every change in the April 2026 changelogSmaller improvements and fixes are listed there too.
All posts
Product update· 3 min read

POS Cafe Product Update - September 2026

Send orders to the kitchen before payment with the new Send to prep tile, print from Shopify POS, offer self-service kiosks with Cloudshelf, ask Drive Thru customers for their vehicle, and keep sold-out items off your menus automatically.

Product update· 2 min read

POS Cafe Product Update - August 2026

Native Product Routing, Fast Add for quicker order entry, and a big round of reliability work across the POS Cafe tile, Online Ordering, Fresh KDS and printing.

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