Support & contact

How can we help?

Send our team a message, or check the quick fixes for the most common questions. Existing merchants and cafes considering POS Cafe are both welcome.

Quick fixes

Step-by-step answers to the questions we hear most.

We reply to the email address you enter below. Tell us what you were doing, what you expected, and what happened instead.

What helps us help you

Which location and device you’re using.
Your POS Cafe tile version: open the tile and tap Settings. It’s shown at the top.
Screenshots or a short video. Reply to our email with them, or send them to support@poscafe.app.

Email: support@poscafe.app
Best for sending screenshots or a video of an issue.
Response times: We usually reply within one business day.

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