POS Cafe Knowledgebase

Welcome to the POS Cafe knowledgebase. Pick a topic below, or use the search bar above to find what you need.

New to POS Cafe? Start here

Prefer to watch? The Quick Start Guide video walks through setting up POS Cafe from start to finish.

Or follow these guides in order to set up your cafe. They match the setup guide on the POS Cafe home page in your Shopify admin.

Get to know the app. Take the app overview tour, then start your 21-day free trial from the POS Cafe home page.
Add your products. Set up your cafe items as Shopify products.
Create modifier sets. Build the choices customers make, like sizes and milks, on the Modifier Sets page.
Create prep areas. Add a prep area for each station, such as Barista and Kitchen.
Organise your menu. Set up collections and add them on the Cafe Collections page.
Assign modifiers and prep areas to your products (how).
Set up your locations. Activate POS Cafe for each location.
Choose how to print. Pick receipt printers, a Shopify POS printer or Fresh KDS screens (compare the options).
Start selling. Add the POS Cafe tile, and the Send to prep tile if you need it, to Shopify POS.

Getting StartedSet up POS Cafe: locations, collections, modifiers, prep areas, order types and discounts.

Shopify POS SetupUse POS Cafe inside Shopify POS: the tiles, Send to prep, editing cart items, open orders and translations.

Online OrderingLaunch an online ordering menu with pickup, QR ordering and theming.

Table ManagementDining areas, tables, QR codes, draft orders and open tabs.

Order Tickets & KDSChoose a printing setup, then connect receipt printers, Fresh KDS and native product routing.

IntegrationsZapiet pickup and delivery, Cloudshelf kiosks, and every app and device POS Cafe works with.

Reports & TaxesResolve tax calculation issues.

TroubleshootingFixes for common issues: the tile not loading, collections warnings and connectivity.

See every recent change in the changelog, or read our monthly product updates.