Locations

POS Cafe allows you to manage multiple physical locations tied to your Shopify store. Each location can be configured independently with its own license, timezone, store hours, menu, order types, devices (including Fresh KDS screens and receipt printers), tables and online ordering.

Locations overview

Where to find it: From the POS Cafe admin panel, navigate to Locations in the main menu.

Here, you’ll see a list of all your Shopify-connected locations, with these columns:

• Name: the location name (as defined in your Shopify settings)
• License: whether a POS Cafe license is currently active at that location
• Order Types: the order types the location offers

You can select several locations and use Update location license or Update order types to change them together.

Note

Your subscription plan determines how many locations can be licensed at once. The page shows how many licenses your subscription allows and how many locations are enabled. You can view and manage your plan by clicking Manage Subscription.

Managing a location

Click on any location in the list to open its location page. From here, you can configure the settings specific to that location.

Section	Settings
Location Setup	POS Cafe License, Location Timezone, Store Hours and Location Menu
Order Types	Which order types the location offers, and its default order type
Devices	Registered Devices, Fresh KDS Screens and Receipt Printers
Table Management	Add, edit and arrange your tables
Online Ordering	How this location accepts online orders

License activation

• Use the toggle under POS Cafe License to activate or deactivate the license.
• Only licensed locations can use POS Cafe features on their Shopify POS devices.

Location Timezone

Choose the timezone for the location. It is used for store hours and order scheduling at this location.

Store hours

Click Store Hours to open the location’s opening hours.

• Under Weekly hours, use the toggle on each day to mark it as Open or Closed, then set the start and end time. You can add more than one time period to a day, and use Copy Schedule to copy one day’s hours to other days.
• Under Date overrides, click Add an override to set Custom hours, or mark a date as Unavailable all day, for holidays or special events.

Location menu (collections)

Click Location Menu to choose which cafe collections this location shows.

• By default, each location uses your global menu (the collections on the Cafe Collections page).
• Turn on Custom Location Menu to give this location its own menu, then click Add / Edit Collections to manage which collections are visible.
• Each collection displays the number of products currently included. You can remove a collection by clicking Remove.

Tip

Collections are managed in Shopify, so changes there will reflect in POS Cafe.

Order Types

Turn each order type on or off for this location, and click Set Default to choose the default. See Order Types.

While Drive Thru or Curbside is on, an Ask for vehicle details switch also appears here. It controls whether online customers are asked for their vehicle make, model and colour. See Asking for vehicle details.

Devices

• Registered Devices: view and manage the POS devices registered to this location. Devices appear here once they are registered from the POS app (Register under Register Device in the POS Cafe tile’s Settings).
• Fresh KDS Screens: connect kitchen display screens and choose which prep areas each screen receives. See Fresh KDS.
• Receipt Printers: set up and manage the receipt printers for this location (Epson, Star or a Shopify POS printer), check their status, and pause or resume them. Each printer needs at least one prep area. See Receipt Printers Page, Star CloudPRNT, Epson Server Direct Print and Shopify POS Printer.

Table Management

Click Table Management to add, edit and arrange your tables. See Table Management: Getting Started.

Online Ordering

Control how this location accepts online orders. See Locations: Hours, Order Types & Pickup.