Cafe Collections Warning
Seeing “No cafe collections” in the POS Cafe tile in Shopify POS? Either you haven’t set up Cafe Collections yet, or the tile is still showing its saved (cached) data from before you made changes. Follow these quick steps to fix it.
No cafe collections Create cafe collections in POS Cafe from Shopify admin.
Why you’re seeing this
Section titled “Why you’re seeing this”This message appears when the POS Cafe tile can’t find any Cafe Collections to display. It typically happens in one of two scenarios.
No Cafe Collections have been set up yet
Section titled “No Cafe Collections have been set up yet”If you haven’t created your Cafe Collections, follow our step-by-step guide: Cafe Collections Page.
The tile is still showing cached data
Section titled “The tile is still showing cached data”If you’ve already added collections but still see the message, the tile is probably still showing the copy of your menu it keeps on the device. See Refreshing POS Cafe for how that cache works and how to refresh it.
Quick Fix: step-by-step
Section titled “Quick Fix: step-by-step”- Open the POS Cafe tile and confirm the “No cafe collections” message appears.
- Make sure you’ve created at least one Cafe Collection in the Shopify admin. Follow the setup guide.
- Refresh the tile’s data. In the POS Cafe tile, tap Settings, then under Refresh Data tap Refresh. See Refreshing POS Cafe for screenshots.
- If the message persists, force a re-sync by switching to another location or logging out and back in to Shopify POS, then reopen the tile.
Other messages you might see
Section titled “Other messages you might see”Seeing a different message in the tile, such as License required or No cafe products? Every tile message is explained in Common Issues & Fixes.
I’ve set up collections, but still see the message. What now?
Section titled “I’ve set up collections, but still see the message. What now?”In the POS Cafe tile, tap Settings, then under Refresh Data tap Refresh to re-sync.
How long does the cache last?
Section titled “How long does the cache last?”Up to 4 hours, after which the tile refreshes in the background. See Refreshing POS Cafe to refresh it straight away.