Plans, Trial & Location Licences
POS Cafe is billed monthly through your Shopify bill. Every plan includes every POS Cafe feature; plans differ only in how many locations can use POS Cafe at the same time. This guide covers the plans, the 21-day free trial, changing plans, the location licences each plan includes, and cancelling.
| Plan | Price (USD per month) | Locations |
|---|---|---|
| Essential | $29 | 1 |
| Growth | $59 | Up to 4 |
| Expansion | $99 | Up to 9 |
| Enterprise | $199 | Up to 20 |
There are no usage fees and nothing else is charged per order, device or item. Each location you use POS Cafe at needs a location licence, and your plan sets how many licences you can turn on. Need more than 20 locations? Contact us about a plan.
Start your free trial
Section titled “Start your free trial”- Open POS Cafe. In your Shopify admin, go to Apps → POS Cafe.
- Click Start Free Trial. The banner reads Experience POS Cafe Free for 21 Days! You can also click Subscribe on the first step of the setup guide, Enable your 21 day free trial.
- Choose a plan and approve it. Shopify’s plan page opens. Pick the plan for the number of locations you need, then approve it.
Your 21-day free trial starts when you approve a plan. As POS Cafe puts it: “No charges upfront, and you can cancel anytime within the trial period without any fees.” When the trial ends, the plan continues and its monthly charge is added to your Shopify bill.
When you return to POS Cafe, you’ll see Subscription updated. POS Cafe turns on licences for your locations automatically, up to your plan’s limit, starting with your primary location. If Shopify is still confirming the plan, a Finishing subscription setup banner appears and the licences update in the background.
Change your plan
Section titled “Change your plan”Open Shopify’s plan page from any of these places in POS Cafe:
- Home: the Subscription card, Manage Subscription. The card also shows your Current Subscription.
- Settings: under Account, click Subscription.
- Locations: the Manage Subscription button.
Choose the new plan and approve it.
| Change | When it takes effect |
|---|---|
| A plan with more locations | Straight away. Shopify charges the difference for the rest of your billing cycle, and POS Cafe turns on licences for more locations, up to the new limit. You’ll see Subscription updated. |
| A plan with fewer locations | At the end of your current billing cycle. You’ll see Plan change scheduled. |
Before moving to a plan with fewer locations, turn off the licences for locations you no longer use (see below), so the locations you keep are the ones that stay active.
Location licences
Section titled “Location licences”A location licence lets a Shopify location use POS Cafe. A location without one:
- shows License required in the POS Cafe tile in Shopify POS (“Activate a POS Cafe license for this location in Shopify admin.”);
- isn’t included in your online ordering menu or on Cloudshelf kiosks.
Online-only locations need a licence too if they take online orders through POS Cafe.
Turn licences on or off
Section titled “Turn licences on or off”Go to Apps → POS Cafe → Locations. The page shows how many licences your plan allows and how many locations are enabled, for example “Your subscription allows 4 licenses. You have 2 locations enabled.” The License column shows Yes or No for each location.
- For one location: open the location, then under Location Setup, use the toggle next to POS Cafe License. The badge shows Active or Inactive.
- For several locations: tick them in the list, choose Update location license, select Yes or No in the Enable License window, then click Ok.
Turning a licence on also turns on online ordering for that location. You can turn it off again in the location’s online ordering settings.
“Cannot enable more than … locations”
Section titled ““Cannot enable more than … locations””If every licence on your plan is in use, you’ll see “Cannot enable more than 4 locations with your current subscription” (with your plan’s number), and locations without a licence are greyed out. Turn off a licence you don’t need, or move to a plan with more locations.
Cancel POS Cafe
Section titled “Cancel POS Cafe”To cancel, uninstall POS Cafe in your Shopify admin: go to Settings → Apps, find POS Cafe and uninstall it. Uninstalling stops future billing (a charge already on your Shopify bill stays), and cancelling during the free trial costs nothing.
- Your Shopify products, collections and modifier sets stay in Shopify: modifier options are Shopify products.
- POS Cafe deletes its app data 7 days after you uninstall.
- Live menu data is turned off when you uninstall. If you reinstall, turn it on again in General Online Ordering Settings.
Billing questions
Section titled “Billing questions”POS Cafe charges appear on your regular Shopify bill, with any taxes that apply in your region. For a question about a charge, contact us or email support@poscafe.app.
I subscribed before September 2026. Do I need to do anything?
Section titled “I subscribed before September 2026. Do I need to do anything?”No. POS Cafe moved to Shopify’s own app pricing in September 2026. If you subscribed before then, your subscription moves to the matching new plan at your next renewal. The plan name shown in POS Cafe may change, for example to Essential, and Shopify may email you about the change.