General Online Ordering Settings
POS Cafe’s store-wide online ordering settings control scheduling, the cart, menu publishing, live sold-out updates and the connection that powers your online ordering menu. Find them under Settings → General Online Ordering Settings.
Online ordering page URL
Section titled “Online ordering page URL”The full URL of the page where you placed the ordering block. Used to build table QR codes that deep-link customers to the right location and table. Enter a complete URL starting with https://. A preview of the generated QR link (“Table QR codes will look like: …”) appears beneath the field. The page won’t save if the URL isn’t complete.
Learn more in QR Codes & Table Ordering.
Time Slot Interval
Section titled “Time Slot Interval”The spacing between available pickup time slots when a customer schedules an order for later. Choose 10 minutes, 15 minutes or 30 minutes.
Prep Time (minutes)
Section titled “Prep Time (minutes)”The minimum preparation time added before the first available time slot, so customers can’t pick a slot sooner than you can prepare the order.
Show cart note field
Section titled “Show cart note field”When enabled, customers can add a note to their order from the cart (for example, “extra hot” or allergy notes).
Show customer name field
Section titled “Show customer name field”When enabled, customers can add a customer name to individual items.
Require table name / number
Section titled “Require table name / number”When enabled, customers must enter a table name or number before checkout. This is useful for dine-in / “For Here” service.
Online ordering menu
Section titled “Online ordering menu”The Online ordering menu card shows whether your menu is published to the storefront. Your menu is published automatically when you update locations, collections or settings. When it’s published, the card shows when it was last published, how many locations have a menu, and how many collections it contains.
| Badge | What it means |
|---|---|
| Published | Your menu is live on the storefront. |
| No Online Store menu | The menu was published but has no licensed locations, or no collections available to the Online Store. |
| Not published | Your online ordering menu hasn’t been published yet. |
| Unknown | The status couldn’t be checked. |
Select Re-publish menu if the storefront looks out of date, or Publish menu if it hasn’t been published yet. Only locations with an active POS Cafe licence are included in the published menu.
Live menu data and sold-out updates
Section titled “Live menu data and sold-out updates”The Live menu data and sold-out updates card is an optional setting, off by default. When it’s on, POS Cafe keeps a live list of the items sold out at each location, and online ordering and Cloudshelf kiosks stop selling them until they’re back in stock. The card shows an On or Off badge. See Live Sold-Out Updates for how it works and which items count as sold out.
Online ordering connection
Section titled “Online ordering connection”The Online ordering connection card shows the status of the secure key that powers live, market-correct pricing. The key is set up automatically, so you only need to select Regenerate if the card shows Needs attention or Not set up, or if online ordering isn’t loading the right prices. See Installation & Connecting Your Store.