Open Tabs

The POS Cafe Open Tabs page shows what’s currently open at each table: open Shopify draft orders from POS that have a table assigned, grouped so you can see every table’s running tab at a glance. Open it with the Open Tabs button on the Table Management page.

What you’ll see

• One card per table that has an open order, showing the table name, its dining area, and a count of orders.
• For each order: its Order name, the Time it was started, and the Total.
• A Refresh action to pull the latest.

Draft orders that record a different location are left out, so you see the tabs for the location you’re viewing.

How orders get onto a table

An order appears here when it’s an open Shopify draft order with a table assigned. That happens when your staff select a table in the POS Cafe tile in Shopify POS and then save the order as a draft.

The table is recorded on the order whether or not the area’s Add tables to POS draft orders setting is on. That setting only adds the table’s name as a $0 line so it’s easy to spot in Shopify’s draft orders list. See POS Draft Orders.

Note

Online orders don’t appear here. When a customer scans a table QR code and orders online, they check out as normal, so the result is a regular Shopify order (with the table attached), not an open draft.

Limits & refresh

Open Tabs reads your 100 most recently updated open draft orders. If you have more than that, a note (“Showing tabs from the 100 most recently updated open draft orders.”) appears and older tabs may not be listed. Use Refresh to re-check.

If nothing appears

If the page is empty, there aren’t any open draft orders with a table assigned yet. You may also see a note that some open drafts were found “but none had a table assignment”. That means those drafts were saved without a table being selected in the POS Cafe tile.