Order Types

Order types tell your team how each order will be fulfilled: For Here, To Go, Pickup, Drive Thru, Delivery or Curbside. This guide covers turning them on per location, setting a default, and choosing whether staff pick an order type per item or once per order.

What are Order Types?

Order Types allow you to clearly indicate how an order should be fulfilled. This information appears at the top of Order Tickets and on your KDS, ensuring your team knows exactly how to prepare and package each order. For online Drive Thru and Curbside orders, tickets and Fresh KDS can also show the customer’s vehicle. See Asking for vehicle details.

The order types are:

Order type	Meaning
For Here	Customers dine in at this location.
To Go	Customers take their order away.
Pickup	Customers collect their order in-store.
Drive Thru	Customers order and collect from their vehicle.
Delivery	Orders are delivered to the customer’s address.
Curbside	Staff bring orders out to the customer’s car.

Turn order types on or off per location

By default, all locations are set to accept For Here and To Go. You can customise which Order Types each location offers.

1. Log into your Shopify admin, and go to Apps → POS Cafe.
2. Click on Locations in the POS Cafe menu.
3. Choose the location you would like to manage.
4. In the Order Types section, use the toggle next to each type to make it Active or Inactive at that location.
5. Click Save in the save bar at the top of the page.

Turning Order Types off

If you turn off every order type for a location, staff won’t be asked to choose an order type in the POS Cafe tile, and no order type will be recorded on orders.

Set a default order type

You can choose which Order Type should be selected by default for new orders at each location. This speeds up the checkout process for your most common order type.

1. On the same location page, click Set Default in the Order Types section.
2. In the Set Default Order Type window, select your preferred default (e.g., “For Here” or “To Go”) and click Save.
3. Click Save in the save bar at the top of the page. The default type shows a Default badge.

Choose item-level or order-level order types

In Settings → POS Extension → Order Type Settings, two options control how staff choose order types in the POS Cafe tile. Both apply to all locations and save as soon as you click them.

Setting	Options	What it controls
Order Types Level	Item (default) or Order	Item: staff choose an order type for each item on the customise screen. Order: staff choose one order type for the whole order on the Cafe Collections screen.
Order Types Placement	Bottom (default) or Top	Where the Order Type selector appears in the POS Cafe tile.

Per-item Order Types

With Order Types Level set to Item (the default), Order Types are set per item, giving you the flexibility to mix types within a single order. This is perfect for customers who want to enjoy a drink in the cafe but take a sandwich to go.

For example, a single order can contain:

• Coffee - For Here
• Sandwich - To Go